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1.6

I was cleaning all my windows and when I came around to the office window I started wiping then scrubbing and noticed it wasn't getting clean. A closer look revealed specks of paint all over the inside of the panes of glass.

I complained to Linda Miller, Solitaire homes service and she doesn't seem to care. I left my name and phone number with her and she said someone will call me. Well no one has called me yet. This is clearly a manufacturer's error for not inspecting the window before installing it in the home.

There is also a round circle mark left where a 1 gallon bucket of paint was set on the window. Whoever assembled the window had obviously not been paying attention to detail. I want this window replaced and I will be a satisfied customer. I also offered to send photos but Linda Miller just didn't care about how I felt about this matter.

You would think she would replace the 1 window because it is much more cost effective than having to deal with negative publicity and loss of sales. That I believe is big money for the company profits and commissions for the sales associates.

Pls. resolve this

Reason of review: Damaged or defective.

Preferred solution: Let the company propose a solution.

Solitaire Homes Pros: I like the home.

Solitaire Homes Cons: Bad workmanship.

Location: 8121, 4526 TX-91, Denison, TX 75020, USA

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