Solitaire Homes Reviews

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New Reviewer

Frustrated with fixing things

Update by user Nov 02, 2020

well today, I'm going around changing electrical sockets and switches because they keep causing these "mini" fires from loose or broken connections because they used cheap product as well as using the "push" connections, that anyone with any sense wouldn't use. Junk just junk.

Original review posted by user Oct 03, 2020
What hasn't broken? I've owned for 9 years. Leaky tubs, faucets, broken faucet knobs, HVAC, leaky window, roof vent, electrical switch "fires" or shorts due to loose wires, had to rip open bottom insulating cover 4 times due to leaks. Poor welds in frame and a weird spike looking thing sticking through the peak of the roof. Was just replacing leaky kitchen faucet today after working on shower leak which made me think to write this review. Constantly working on this thing. It was cheap, I knew better but I needed cheap at the time. I don't know why everyone repeats how good Solitaire is, I can't be that unusual.

User's recommendation: Maybe all mobile homes are the same, just don't but the Solitaire is better BS.

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ID
#2206870 Review #2206870 is a subjective opinion of poster.
Location
San Antonio, Texas
Product
Solitaire Homes Mobile Home
Cons
  • Poor quality and construction

Electric wiring loss of power in lights and plugins !!!

Have had the company come in and repair the lights to get them to stay working, after two years, now twenty years later the plugins have lost power in one room and all plugins have good receptacles ???

User's recommendation: Have an electrician check all breakers for matching wires to 220 connections !!!!

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ID
#3035956 Review #3035956 is a subjective opinion of poster.
Location
Clarendon, Texas

Very disappointed with staff and prices and I give all 0’s on ratings

I we have dealt with 3 different solitaire locations 1rst with Denison which we were going to buy from but all we got were lies and deception then Tyler which were rude and no help and finally with ft worth general manager heard my dealings with other 2and said he would give us the best deal of everyone after we drove 100 miles the deal was the worst he was $12000 higher I believe you should and train thlook at your dealers closer or that may be the way you do things as a company

User's recommendation: Go somewhere else.

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ID
#2957912 Review #2957912 is a subjective opinion of poster.
Location
Denison, Texas
Pros
  • I like the home

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New Reviewer

Warranty

We purchased a property that has a brand new Solitaire Mobile home already on it. There are plugs in the kitchen that do not work as well as the air conditioner whistles badly. We called solitaire homes where it was purchased, they told us that warranties are not transferable and they would have to get everything approved through corporate. So we called corporate and all they could tell us is that they would give us the schematics for the wiring to help us out. This is the worst customer service I have ever seen have ever seen. Definitely do not recommend them for customer service. The home is beautiful, however I would have liked to see them stand behind their products.

User's recommendation: Buyer beware.

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ID
#2934679 Review #2934679 is a subjective opinion of poster.
Product
Solitaire Homes Mobile Home
Pros
  • I love the design of my home
Cons
  • Electrical concerns
  • Quality of set up
Preferred solution
Let the company propose a solution
To start, day one they knew I needed my front door replaced. They didn't order the door till 6 weeks later and said it could be up to 8 months for it to come in. The whole door jam needs replaced. Let's water from rain in. Air gaps, allows wind and bugs in. Then the...
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ID
#2834858 Review #2834858 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Electrical concerns

We bought our double wide Solitaire in 2007 ... lots of electrical issues, cannot figure out the GFCI circuitry...we have actually had an electrical fire in the attic due to what the electrician said was improper wiring-breaker only partially blew. Has anyone else who purchased in 2007 having electrical issues.

User's recommendation: Wondering if it was really worth the money..

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ID
#2637850 Review #2637850 is a subjective opinion of poster.
Location
Oklahoma City, Oklahoma
Pros
  • Spacious rooms
Cons
  • Poor quality and construction
  • Electrical concerns
Loss
$5
Preferred solution
Would like to have a wiring diagram of the home for an electrician to review and make sure it is up to code....or provide us with a solution.

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New Reviewer
Update by user Mar 03, 2021

Nothing has changed we still trying to buy a home at a place Pete Hogsted has no influence at.

Original review posted by user Mar 03, 2021
We have tried to work two deals with this company. The first one out of OKC and feet were dragging. We pulled out, second in Ardmore lot. I noticed on our contract that the...
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ID
#2442314 Review #2442314 is a subjective opinion of poster.
Location
Ardmore, Oklahoma
Preferred solution
Apology

Crap of a house

Cheap windows, leaky roof, cabinet doors fall off, crap linoleum, crap carpet, doors wont shut and this is a year 1/2 of living here.
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ID
#2248939 Review #2248939 is a subjective opinion of poster.
Location
Inola, Oklahoma
New Reviewer

Faulty wiring , bent door upon arrival , windows leak Dirt !!

When our home arrived we were rushed to do a walk through!!! Later we found the back door bent and leaks air Bad!! Windows let in so much dirt I might as well live on dirt floors!!! Wiring on one wall keeps tripping and shutting off !! Front door wont even shut properly! I paid Cash for this home and expected a quality Home!

User's recommendation: You better do research before buying on your Salesman and his lot !!!

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1 comment
#1985000

Thank you

ID
#1823814 Review #1823814 is a subjective opinion of poster.
Product
Solitaire Homes Mobile Home
Pros
  • I love the design of my home
  • I like the home
Preferred solution
Let the company propose a solution
New Reviewer

New solitaire not even 2 years

All Windows leak back door leaks cracked in walls and ceiling from day one . heater not heating can’t be fixed over a year old been without heat for four days
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ID
#1777181 Review #1777181 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$95

Write down everything they tell you , so you too can catch them in a lie

Ordered an 856 model Feb 24 2019 was told that model was going into production in mid April ( wrote it down). Jason asked me not to call every couple of weeks to check, he would be in touch. End of May I called to check and he told me I wasn't even on the production schedule. So I asked when he thought it might be. His response was "I have no idea as only the CEO in Duncan knows the schedule". So I decided to wait it out a little longer. On Sept 24th I called Jason again to cancel the order, he told me they were getting ready to build my house end of Oct. So I said I would give him till the 12th of Oct. to get me a build and delivery date. He never had the courtesy to respond. Oct 14th I called Duncan to cancel and they told me I had to talk to Jason in Deming. At which point I told them I had no interest in ever talking to him because of the lies ( wrote them down). Regional manager called me to get my story, I told him I was done with delays and lies. He also stated he didn't know my house would be built as only the CEO knows that. At this point I asked to have my deposit returned. November 11th I called Deming to see where my deposit was, after I sent a registered letter in Oct. 11th was told my check would go in the mail next day. Four days later I called to see if it was indeed mailed " I mailed it on Tues " so I asked for the tracking #, oh I am not in the office right now. I called at 4:00 pm and asked if I could have the tracking #, and got it. Knowing full well Evilinda was lying to me, I checked the # and sure enough the label was created at 1:45 pm. Plus the check was dated Nov.4th. I ordered a house from Cavco in Tucson and it should be delivered before the first of the year I wrote this review on the Solitaire Facebook site but they blocked it and would not publish it. They said they changed their review process and now call it recommendations. So you will never see a bad review on their site. A 2.5 rating on their own site doesn't show much promise Thank You Bob
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1 comment
#1952963

Bob, did you ever receive your money back? Did they cancel your order?

We paid in full for our house and continue to be told our house is about to built yet it never is. We have requested our money back but worried we are going to get push back.

ID
#1733133 Review #1733133 is a subjective opinion of poster.
Location
Elfrida, Arizona
New Reviewer

Heater

Has anyone complained about the loudness of the heating/ac unit? When it comes on you can’t even have a phone conversation!
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ID
#1679169 Review #1679169 is a subjective opinion of poster.
Product
Solitaire Homes Mobile Home
Reason of review
Heater
Preferred solution
Let the company propose a solution
New Reviewer

Value

What is the value of a 2015 Solitaire mobile home - double wide with about 2300 sq ft?
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ID
#1538603 Review #1538603 is a subjective opinion of poster.
New Reviewer

Need pre owned value

I need to know the value of a pre owned Solitaire mobile home for tax purposes. We purchased 10 acres with a brick house and a solitaire mobile home (2300 sq ft) on it. Now the tax office is wanting to say it is worth almost new price. It is a 2015. How can I find out the true value of the home.?
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ID
#1538599 Review #1538599 is a subjective opinion of poster.
Location
Abilene, Texas
Reason of review
WATER LEAKS
New Reviewer

Workmanship is very POOR!!

The buying process was easy and the salesman was easy to work with. Although, when they delivered the house and set it up, we had to have the painter out 5 times to clean up the marriage line on the ceiling. The workmanship of this house is very poor!! One window in the master bathroom is very out of square you can notice it with a blind eye!! The floor squeak and creeks as if the plywood is not screwed down. Doors are hard to close. The exterior caulking was done by I believe a 6 year old!! The house is overall nice but the workmanship sucks!!! Paint overspray all over the floors against the baseboards. This house was set in feb/March of 2018. Now it is may 2019. I do not believe the floors should be squeaking as bad as they do for a short period of time we have been in it.
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ID
#1528535 Review #1528535 is a subjective opinion of poster.
Location
Tyler East, Texas
Product
Solitaire Homes Mobile Home
Reason of review
Bad quality

Customer service

My parents bought a home due to what I had heard. Solitaire was a well made mobile home, but after the home was moved the property their service was very poor. The items to be fixed has been drug out into the second month. We thought the air condition install would arranged by solitaire but my parents did the calling for a service person. Then when moving the home a fence needed to be taken down, the person that took the fence down and put it back up was not paid. I am disappointed in service. I will rethink my buying one of the homes in the future. Becky Reames
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ID
#1522820 Review #1522820 is a subjective opinion of poster.
Location
College Station, Texas
Product
Solitaire Homes Mobile Home

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