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Updated by user Dec 08, 2018

It's a waste

Original review posted by user Dec 08, 2018

In September 2018 my husband and I decided to purchase a single wide from the Albuquerque location. After deciding which home we wanted we immediately began the process of purchasing the home.

Carl, the sales manager at Albuquerque Solitair gave us the gaurantee to have our home delivered, set up and ready to live in by October 17, 2018. So October came and went and and still no home no nothing. All papers and permits had been done by then and all of our belongings had been packed since October 10th. Well here comes September and hey guess what we get a delivery date (2nd delivery date) with a promise of being able to move in within 72 hours.

Again, no home was delivered no nothing. A week later her comes another delivery date but we knew it was all bs like the last 2 promises.. Finally we get in on a "updated contract" that our home will be delivered by November 7th and all will be set up and inspected by the 13th of November. Well of course that didn't happen.

Finally after I tell them that I no longer want to purchase the home they deliver it 2 days later with the same promise of being able to move in within 72 hours. Well its now December 8th, we just barely got electric on the home, they have yet to connect the gas or do anything else! They left the main water line on and of course the water line busted and my husband had to be the one to hire a contractor! We still have no word on qhen they are sending out a plumber or when we will even be able to move in!

We have been living out of bags and boxes since October, with no choice we need to live in a separate home from our 3 year old daughter, they had the nerve to tell us to live in the home with no water or electricity and in the cold, we have been forced to make our 1st payment on a home that we dont live or and probably wont for who knows how much longer and they insist that they are doing everything in their power to speed things up! Mu husband and I payed out of pocket for a welder to fix Solitaires truck axel and we used our own equipment to do the dirt padding. These expenses are on contract that they swore to be responsible for. So beside a break of contract on the delivery date, set up date, move in date and expenses they still think that they are in the right.

Well this is far from over! Legal action will be taking place!

Location: 10724 Central Ave SE, Albuquerque, NM 87123, USA

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I have to say this is norm for them . My was set up in may and it is January and had problems ever since windows leak floor sounds like it is not nailed down walls and top have lots of cracks in them doors want close and most of all they do not care bat have to make payment...

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